IT Consulting · Small Business · Louisiana

Your network is the
foundation of everything
else you build.

Hello Tech Co. helps small businesses get their technology right — from the ground up. We set it up, train your team, and stay on retainer so you're never scrambling when something goes wrong.

Book a Free Discovery Call See how it works →
The Hello Tech Co. Model
🔒
Monthly Retainer
Remote oversight, monitoring, and priority support — included.
Starting at $600/mo
🔧
On-Site Maintenance
Troubleshooting and repairs within your existing system.
$75/hr retainer rate
🏗️
New Projects & Builds
New infrastructure, migrations, or full system builds.
$150/hr standard rate

The Hello Tech Co. Model

🔒 Monthly Retainer
Remote oversight & priority support
from $600/mo
🔧 On-Site Maintenance
Troubleshooting within existing system
$75/hr
🏗️ New Projects & Builds
New infrastructure or full system builds
$150/hr
✦  3+ years serving long-term clients
✦  Medical practices, retail, professional offices
✦  Based in Louisiana · Serving clients nationwide
✦  No overhead. No bloat. Just results.
The Process

You shouldn't have to understand IT
to benefit from it.

Here's exactly what working with Hello Tech Co. looks like — from first conversation to a system that runs itself.

Step 01 — Assess
We look at what you have.
We start with your current setup — network, devices, software, equipment age. We find out who manages what, what's working, what's not, and what's quietly costing you time and money.
Step 02 — Document
We name everything and map it.
Every device, every port, every connection gets identified and documented. This is the foundation that makes remote monitoring possible — and the thing most small businesses have never had done.
Step 03 — Recommend
We give you real options.
Not one answer — multiple options with clear trade-offs so you can decide what's right for your budget and your business. We source equipment through vendor partnerships so you get better pricing than retail.
Step 04 — Build
We set it up right.
We configure everything, set up remote monitoring where applicable, and make sure the system is clean, documented, and ready to be handed off to someone on your team.
Step 05 — Train
We teach your person.
Every office has someone who can learn the basics. We find that person, train them hands-on, and make sure they're confident handling day-to-day questions — so you're not calling us for every small thing.
Step 06 — Stay
We're on retainer when it matters.
Once your system is running and your team is trained, we stay on retainer for oversight, escalation, and anything outside normal operations. You get priority access and preferred rates — because you kept the relationship.
Services

What we actually do.

Plain language descriptions of the services that matter most to small businesses — with no tech jargon required to understand what you're getting.

⭐ Signature Service
Network Modernization & Remote Monitoring Setup
The foundation of everything. We assess your current network infrastructure, identify what's aging or end-of-life, and upgrade you to managed switches with cloud-based remote monitoring — so you can see what's happening on your network from anywhere.
  • Full network audit and equipment age assessment
  • End-of-life hardware identification
  • Managed switch sourcing at partner pricing
  • Port mapping, labeling, and full documentation
  • Remote monitoring dashboard setup
  • Internal staff training on the monitoring system
Infrastructure
Business IT Setup & Infrastructure Build
For new businesses or offices that need a proper setup from scratch. We design and build your network infrastructure the right way the first time — so you're not paying to fix it later.
  • Network design and equipment selection
  • Router, switch, and firewall configuration
  • Device onboarding and security setup
  • Documentation and staff orientation
Diagnostics
Connectivity & Outage Diagnosis
Intermittent internet issues that nobody can explain. We build the evidence — speed tests, incident logs, device audits — and escalate to ISPs, managed providers, or building engineers with documentation they can't ignore.
  • Baseline and fault performance documentation
  • Device and bandwidth analysis
  • ISP and shared infrastructure escalation support
  • Root cause identification and remediation recommendation
Advisory
Tech Stack Review & Vendor Sourcing
Not sure what software you actually need — or if what you're paying for is worth it? We audit your current tools, cut what's redundant, and source hardware and software at preferred pricing through our vendor partnerships.
  • SaaS and software subscription audit
  • Hardware lifecycle assessment
  • Vendor identification and option comparison
  • Procurement support at partner pricing
AI Integration
Ethical AI Integration for Small Business
AI tools that save real time in your day — scheduling, billing, documentation, patient communication — implemented with clear ethical guardrails. AI assists. Your team decides. Always.
  • AI scheduling and appointment management tools
  • Automated billing and claims support
  • Ambient documentation tools for clinical practices
  • ROI analysis and implementation roadmap
Ongoing
Retainer — Ongoing Oversight & Support
Monthly retainer clients get priority access, preferred on-site rates, and a consultant who already knows their system. No starting from scratch every time something comes up.
  • Remote monitoring oversight
  • Priority scheduling for on-site visits
  • $75/hr on-site rate vs. $150/hr standard rate
  • Proactive issue identification before problems escalate
Why remote monitoring changes everything for small businesses.
Large companies have entire IT departments watching their networks. Small businesses have nobody. Modern managed switches give your team a real-time dashboard — see which devices are connected, catch problems before they cause downtime, and restart connections without waiting for a service call. We set it up, train your person, and stay on retainer to handle anything they can't.
Learn More →
Who We Serve

Built for small businesses
that can't afford downtime.

We specialize in the businesses that fall between "too small for an IT department" and "too important to go without one."

🏥
Medical & Dental Practices
Chiropractic, primary care, specialty clinics. HIPAA-adjacent infrastructure that can't go down.
⚖️
Professional Offices
Law firms, accounting practices, insurance agencies. Client-facing operations that depend on reliable connectivity.
🛍️
Retail & Service Businesses
Boutiques, salons, repair shops. POS systems and card readers that can't afford to go offline.
⛽
Convenience & Gas Stations
High-traffic operations with cameras, POS, and network infrastructure that rarely gets professional attention.
🏢
Small Office Complexes
Shared buildings where nobody's sure who owns the network — we find out and fix it.
🚀
New Business Startups
Build the foundation right from day one instead of paying to fix it later.
The Philosophy
"I don't create dependency. I leave every client more capable than I found them."

Most IT consultants want you to keep calling them. That's not how Hello Tech Co. works. The goal has always been to set your system up correctly, train someone on your team to handle the day-to-day, and stay available as the expert in the background — not the person you can't function without.

This approach comes from years of working alongside business owners, office managers, and employees who had never been given the tools to understand the systems they depended on every day. The work was never just technical. It was always about making something complex legible to the people who needed to use it.

Based in Louisiana. Built for the businesses that the big IT firms don't have time for.

We hand you the system. You learn by doing, not by watching. Every training session ends with your team member doing the thing — not just seeing it demonstrated.
We speak your language. No jargon, no condescension. We connect new concepts to things you already know and already do well — because that's how adults actually learn.
We document everything. When we leave, you have a record of what you have, how it's connected, and what to do when something changes. That document is yours.
We come with evidence. When a problem requires escalation to an ISP, a building manager, or a hospital engineering team — we arrive with documentation, not complaints. That's the difference between getting results and getting ignored.
We reward loyalty. Retainer clients get preferred pricing, priority scheduling, and a consultant who already knows their system inside and out. The relationship has value — and that value flows both ways.
Client Results

What clients say.

"Hello Tech Co. set up my entire office from scratch — network, devices, cloud storage, everything. Three years later I'm still on retainer because I've never needed to look anywhere else. Latoyia knows my system better than I do."
Long-Term Client
Chiropractic Practice Owner · Houston, TX
"I had an internet problem nobody could diagnose for months. The ISP came out twice and said nothing was wrong. Latoyia documented the outages, ran the tests, and gave the engineers exactly what they needed to fix it. It hasn't gone down since."
Office Manager
Medical Practice · Louisiana
"She didn't just fix the problem — she taught me how to watch for it. I can log into the dashboard now and see what's happening in real time. I felt like I finally understood my own business's technology for the first time."
Small Business Owner
Retail Operations · Louisiana
Get Started

Ready to know what's actually
going on with your network?

Book a free 20-minute discovery call. We'll talk through what you have, what's giving you trouble, and whether Hello Tech Co. is the right fit. No pressure, no pitch — just a real conversation.

Book a Free Discovery Call

Or reach out directly: info@hellotechco.com